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General Conditions Gîte
(appartment/cottage)/ Campsite.
1. Reservation
-
After
receipt of your application for reservation (by e-mail, post or
telephone) you will receive after a few days the acknowledge of receipt from us by
e-mail or post. This acknowledgement/agreement is also the invoice.
- In this letter, we will give you all the payment details.
- After we have received the deposit the reservation is confirmed.
- It is
understood that you automatically accept the general conditions and all
confirmation details of the reservation/agreement when you make the
booking and payment for your holiday.
2. Arrival and
departure:
2.a. Gîte
- The gîte is available for you as from 15.00 hours to 22.00 hours on
your arrival date The gîtes must be vacated before
10.00 hours at the end of your stay.
-
If you arrive later or you depart earlier,for whatever reason, there
will be no refund.
- If there are fewer peope finally in the gîte than reserved, there will
be no reduction in the rental.
2.b Campsite:
-
The campsite pitch is available for you as from 12.00 hours. to 22.00
hours on your arrival date. You will have to leave
the campsite on your departure day before
12.00 hours.
- If you arrive at a later date, you will be billed for the length of
the original booking, unless you give us 7 days notice in advance.
- In case of delays we will keep your campsite pitch available for you
until the day after your planned arrival uptill 12.00 h. After this time
your reservation is no longer valid.
- Should you leave earlier than planned , you will only be charged for
actual occupancy.
3.
Payment
3.a. Gîte:
The deposit
for each reservation is 30% of the total amount of the invoice and has
to be in our possession within 14 days after you receive the invoice.
Reservations cannot be held longer without the deposit paid.
- The balance of the invoice must be be paid not later than 8 weeks
before the start of the rental period.
- In case of reservations within 8 weeks before the start of the rental
period the total amount has to be be paid immediately after receipt of
the invoice. The total amount has to be paid before the Gîte can be
occupied.
3.b.campsite:
The deposit for each reservation is 30% of the total
amount of the invoice and has to be in our possession within 14 days
after receipt of the invoice (Reservations cannot be held longer without
the deposit paid.)
- The balance of the invoice may be be paid in advance, but you may also
pay this on arrival in cash. (Unfortunately we cannot accept bank or
credit cards on our complex).
4. Deposit and damage
4.a Gîte:
On arrival we ask you to pay in cash a damage deposit of €
25,00 for the 2 pers Gîte and € 50,00 for the 4 and 6 person Gîtes . .
The deposit
will be repaid at the end of your stay, less any necessary
deductions.
4.b Campsite: -
5.
Cancellation
Any cancellation must be done in writing and has to be signed by the person
who has signed the reservation form.
5.a Gîte:
When a cancellation takes place more than 8 weeks before the
start of the rental period, you will be liable to pay 15 % of the total
amount of the invoice.
- When cancellation takes place 8 to 4 weeks before the start of the
rental period, you will be liable to pay 50% of the total amount of
the invoice.
- When the cancellation takes place 4 weeks or less before the start of
the rental period, you will be liable to pay 100% of the total amount of
the invoice.
5.b. Campsite: :
When
a cancellation takes place more than 8 weeks before the start of the
rental period, you will not be obliged to pay anything on the invoice.
We will only charge you € 10,00 administration charges.
- When cancellation takes place 8 to 4 weeks before the start of the
rental period, you will be liable to pay 15% of the total amount of the
invoice.
- When the cancellation takes place 4 weeks or less before the start of
the rental period, you will be liable to pay 30% of the total amount of
the invoice
6. Cleaning
6.a.Gîte: We ask
you to take care of the property as if it were your own home. If the
property is not left in the condition in which it was found,
we will charge you € 25,00 for the 2-person Gîte and € 50,00 for the 4
and 6-person Gîte for cleaning. In any event, we would ask you to leave
the Gîte clean and tidy.
6.b.Campsite: We
ask you to look after your campsite pitch and leave it
tidy.(particularly removing from it all tent pegs).We have special
receptacles for the emptying of camping-toilets (biodegradable
products only! No chemical products are allowed!).
7.
Linen
Bedlinen rental: € 4,50 per person per change. (on the beds you will
find 1-person duvets)
Kitchen
towels in the Gîte are included.
A towel set
(bath, hand and guest towels + 2 face cloths) can be rented at € 4,00
per change.
8. Domestic animals
Domestic
animals are allowed by prior agreement (vaccinated, treated for fleas).
On the complex they must be kept on the lead.
9. Maximum number of
persons
9.a. Gîte:
The maximum number of persons of the Gîte may not be
exceeded, unless explicitly agreed with us. This however involves extra
costs.
10. Energy
We ask you to be energy conscious.
10.a. Gîte:
All prices include hot water and electricity. Electricity
for heating purposes will be charged extra. As is wood for the woodfire.
10.b. Campsite: The price of water and electricity is in the day-tariff.
Electricity for heating purposes and for airconditioners will be charged
separately.
11.Claims
-
We advise
you to take out a complete travel, cancellation and civil liability
insurance, campers should also insure their equipment.
-
We have made every effort to ensure the accuracy of the property
description. All information is given in good faith and believed
correct.
Notwithstanding
the extremely meticulous construction of the Gîtes or other places of
Camping & Gîtes "en Campagne, we cannot accept responsibility for
inconveniences due to unforeseen circumstances through no fault of ours
and/or unbeknown to us. We cannot accept responsibility for any
mistakes on
our internetsite, on the brochures and on our price lists, which have
been compiled in good faith.
- We will make every effort to satisfy your pitch requirements with
regard to light and shade etc. If the campsite pitch is on arrival not
satisfactory, we will do all our best to find a solution, but there will
be no refund.
- We cannot accept any liability or responsibility for damage and
inconveniences in whatever form and originating from whatever cause on
the complex in general. The use of the swimmingpool, games, children's
playground, outdoor equipment and bicycles is entirely at your own risk.
- We cannot accept any claims or responsibility for damage and
inconveniences for loss, theft, in whatever form and originated from
whatever cause, for you and for your party in the gîte or on the
campsite pitch or in any other building situated on the complex of
Campsite and Gîtes "en Campagne".
10. General rules.
We
draw your attention to the general rules (réglement d'intérieur)
of Camping & Gîtes "en Campagne". All persons on the complex must
respect these rules.
These rules are displayed at the
entrance to the Complex and at reception. A copy of this document will
be handed over to you on request.
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We speak: English, Dutch, French and German