Disclaimer

Accuracy of data

We pay a lot of care and attention to ensuring that the information on En Campagnes' website is accurate. We can however not be held responsible for any inaccuracies, misunderstandings and/or for information that was changed at a later date. This includes any possible typing errors. Whilst prices liable to change, all prices stated on the confirmation/invoice are binding.

Conditions

The general conditions apply to all offers, reservations and agreements made via En Campagne website. Below you will find a complete overview of these conditions. En Campagne reserves the right to change the conditions contained on the website.

Copyright

En Campagnes' website is exclusively available for personal and not commercial use. This means that any other usage of the site is prohibited, unless written consent has been acquired from En Campagne.

Third party websites

En Campagnes' website  contains links to websites of third parties.  En Campagne may not be held accountable for the content or the use of such internet sites, or for any possible repercussions of visitations to such sites.

General Conditions Campsite and accommodation rentals.

rev 1-1-2010

1. Reservation
- After receipt of your application for reservation (by e-mail, post or telephone) you will receive after a few days our acknowledge of receipt from us by e-mail or post. This acknowledgement/agreement is also the invoice.

- In this letter, we will give you all payment details.

- After we have received the deposit the reservation is confirmed.

- It is understood that you automatically accept the general conditions and all confirmation details of the reservation/agreement when  you make the booking and payment for your holiday.

2. Arrival and departure:

2.a. Accommodation
- The accommodation is available for you as from 15.00 hours and before 22.00 hours on your arrival day.  The Gîtes must be vacated before 10.00 hours at the end of your stay.

- If you arrive later or you depart earlier, for whatever reason, there will be no refund.

- If there are fewer people finally in the gîte than reserved, there will be no reduction in the rental.

- - If you don’t notify us of any delay, we will keep your accommodation available for you until the day after your planned arrival up till 12.00 h. After this time your reservation is no longer valid.

2.b Campsite:

- The campsite pitch is available for you as from 13.00 hours and before 22.00 hours on your arrival day.  You will have to leave the campsite on your departure day before 12.00 hours.

- If you arrive at a later date, you will be billed for the length of the original booking, unless you give us 7 days notice in advance.

- In case of delays we will keep your campsite pitch available for you until the day after your planned arrival up till 12.00 h. After this time your reservation is no longer valid.

- Should you leave earlier than planned , you will only be charged for actual occupancy.

3. Payment

3.a. Accommodation: The deposit for each reservation is 30% of the total amount of the invoice and has to be in our possession within 14 days after you receive the invoice. Reservations cannot be held longer without the deposit paid.

- The balance of the invoice must be  paid not later than 8 weeks before the start of the rental period.

- In case of reservations within 8 weeks before the start of the rental period the total amount has to be  paid immediately after receipt of the invoice. The total amount has to be paid before the Gîte can be occupied.

3.b.campsite: The deposit for each reservation is 30% of the total amount of the invoice and has to be in our possession within 14 days after receipt of the invoice (Reservations cannot be held longer without the deposit paid.)

- The balance of the invoice may be  paid in advance, but you may also pay this on arrival in cash. (Unfortunately we cannot accept bank or credit cars on our complex).

4. Deposit and damage
4.a Accommodation: On arrival we ask you to pay in cash a damage deposit for the accommodations. The deposit will be repaid at the day of your departure, less any necessary deductions.

4.b Campsite: -

5. Cancellation
Any cancellation must be done in writing and has to be signed by the person who has signed the reservation form.

5.a Accommodation:  When a cancellation takes place more than 8 weeks before the start of the rental period, you will be liable to pay 15 % of the total amount of the invoice.

- When cancellation takes place 8 to 4 weeks before the start of the rental period, you will be liable to pay 50% of the total amount of the invoice.

- When the cancellation takes place 4 weeks or less before the start of the rental period, you will be liable to pay 100% of the total amount of the invoice.

5.b. Campsite: :  When a cancellation takes place more than 8 weeks before the start of the rental period, you will not be obliged to pay anything on the invoice. We will only charge you € 10,00 administration charges.

- When cancellation takes place 8 to 4 weeks before the start of the rental period, you will be liable to pay 15% of the total amount of the invoice.

- When the cancellation takes place 4 weeks or less before the start of the rental period, you will be liable to pay 30% of the total amount of the invoice

6. Cleaning

6.a.Accommodation We ask you to take care of the property as if it were your own home.  If the property is not left in the condition in which it was found, we will charge you for cleaning. In any event, we would ask you to leave the accommodation clean and tidy (as noted inside the accommodation).

6.b.Campsite: We ask you to look after your campsite pitch and leave it tidy.(particularly removing from it all tent pegs).We have special receptacles for the emptying of camping-toilets (biodegradable products only! No chemical products are allowed!).

7. Linen

Bed linen is to rent. If you bring your own bed linen , you will need a duvet cover, fitted sheet and a pillow slip.
A towel set can be rented  also..

8. Tourist tax

The council for the Communauté du Confolentais voted for the introduction of a Tourist Tax from 2007 onwards. We are obliged to bill you with this tax, the amount of which is posted in the information room.

9. Domestic animals
Domestic animals are allowed by prior agreement (vaccinated, treated for fleas). On the complex they must be kept on the lead.  Please make sure to bring your animal's  bench/dogbasket/dogcarpet with you if it comes into one of our accommodations. Animals are not allowed to lie on our bed or our couch..

10. Maximum number of persons

10.a Campsite: Only 1 family (parents with children) on a campsite pitch. Exceptions only after agreement.
b. Accommodation: The maximum number of persons of the reservation may not be exceeded, unless explicitly agreed with us. This may however  involve extra costs.

11. Energy and water:

We ask you to be energy and water conscious.
10.a. Accommodation: All prices  include hot water and electricity. Electricity for heating purposes will be charged extra. As is wood for the wood fire.

11.b. Campsite: The price of water and electricity is in the day-tariff. Electricity for heating purposes will be charged separately. In order not to disturb neighbours we don't want you to use air-conditioning.

12. Meals

Breakfast and evening meals are available, only for our guests on the complex,  by prior reservation. (please check the possibility in advance)

13.Claims

- You are obliged to have a (civil) liability insurance and a travel insurance. . We very strongly ask you to take out a cancellation insurance. It is your responsibility to ensure that your own  car, tent, caravan and sundry equipment are properly insured.

- The perpetrator of any damage done to the grounds, plantings, fencing, the complex or the amenities of the complex (campsite or accommodations) will be held liable and billed accordingly for the full amount.

- During your stay you are responsible for the rented accommodation /campsite pitch, the contents and all other goods belonging to it. We ask you to maintain these in the same condition as you found them. Damage, fire, missing items or destruction of the accommodation or of any of the inventory, will be charged to you at cost price. We ask your co-operation so that replacements or repairs may be made promptly and cause as little disruption as possible to new arrivals.

- During your stay, you are responsible for your children and your animals, if any.  You  are civilly and criminally liable. Any damage or pollution done by your children or domestic animals will be for your account.

- Not withstanding the extremely meticulous construction of the Gîtes or other places of Camping & Gîtes "en Campagne, we cannot accept responsibility for inconveniences due to unforeseen circumstances through no fault of ours and/or unbeknown to us. We cannot accept responsibility for any mistakes on our internet site, on the brochures and  on our price lists, which have been compiled in good faith. We have made every effort to ensure the accuracy of the property description. All information is given in good faith and believed correct.
 - We decline all responsibility for any accidents in the swimming pool but also on the complex of "camping and gîtes en Campagne"as a whole. The use of the swimming pool, games, children's playground, outdoor and indoor equipment, bunk beds and bicycles is entirely at your own risk.

- We will make every effort to satisfy your pitch requirements with regard to light and shade etc. If the campsite pitch is on arrival not satisfactory, we will do all our best to find a solution, but there will be no refund.

- We cannot accept any claims or responsibility for loss, damages (also: the deterioration of caravans, awnings or tents), theft or inconveniences, in whatever form, whatever the cause. and originating from whatever cause,  that you or other guests in your accommodation or on your campsite pitch, or in any other of the buildings of the complex may incur.

14.Privacy statement:

Only the information (name and address)  which you have voluntarily provided on behalf of your reservation are collected and temporarily stored by us. We do not sell, lend, lease or hire our client lists, or any information related to these lists, to third parties.

15. General Rules

We draw your attention to the general rules (reglement d'intérieur) of Camping & Gîtes "en Campagne". All persons on the complex must respect these rules. These rules and regulations are displayed at the entrance to the complex and/or at the information room. Copies are available at client's request.

16. Applicable Laws and Disputes

For this agreement is governed by French law.

This document is a translation of the original French Conditions Générale and is provided for information purposes only. In the event of any discrepancy between this version and the original, only the French version shall be considered valid.

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